Concierge 

 

[지원자격]

학력 : 초대졸 이상

Should be fluent in English


[우대사항]

외국어

[업무내용]

Customer Support
· Works and communicates with customers on policies and procedures, the facility and services
· Coordinates customer work visits with security and escorts customers and/or vendors as needed throughout data center
· Assists with tracking, following up, and reporting on customer inquiries and issues
· Builds relationships with customers

Orders Support
· Enters customer orders into ticketing system for order fulfillment
· Assists with invoice verification
· Assists with shipping inquiries including tracking packages, creating tickets, and locating shipments

Internal/External Contact
· Directs and/or sources inquiries to appropriate cross-functional teams (Care/Sales/Ops); serves as an on-site customer liaison
· Builds positive business relationships with local vendors (Hotel, Restaurant, Taxi, Catering) in support of Equinix customer needs

 

[기타 정보]

채용형태 : 계약직

-수습기간 3개월

[마감기한]

채용시 마감

 

[지원방법]

지원링크 https://www.superookie.com/jobs/5de4d0988b129f585f20267f